Posted in Difficult Conversations Nathan's Favorites

7 Tips for Difficult Conversations

7 Tips for Difficult Conversations – Daisy Wademan Dowling – Harvard Business Review.  One key skill that…

Posted in Be a Better Boss Whatever you are, be a good one.

Firing Someone: What They Don’t Teach You in B-School

Firing Someone: What They Don’t Teach You in B-School – Andrew J. Hoffman – Harvard Business Review….

Posted in Difficult Conversations Whatever you are, be a good one.

The Martial Art of Difficult Conversations by Peter Bregman

The Martial Art of Difficult Conversations – Peter Bregman – Harvard Business Review. Peter Bregman provides another…

Posted in Nathan's Favorites Whatever you are, be a good one.

How May I Help You?

How May I Help You? | Fast Company.  This is simply the best article on customer service…

Posted in Difficult Conversations Nathan's Favorites

The Right Way to Respond to Failure – Peter Bregman

The Right Way to Respond to Failure – Peter Bregman – Harvard Business Review.  This is an…