Thanks in Advance – gets the best response

    From Fast Company, Stephanie Vozza shares fascinating information from a study on how to get the best response from your email.  Stephanie writes: GRATITUDE IS BEST An expression of gratitude resulted in a 36% increase in average response rate. “Thanks in advance” scored highest, with a 65.7% response rate. “Thanks” got 63%, and “thank you”…

A Storytelling Guide for Those Who Stink at Storytelling

today's training -- tell a story

  From Inc., Jessica Stillman offers a guide to telling a story to help those who are challenged with storytelling.  Storytelling is critical to so many interactions that it is great to have some guidance.  Jessica writes: The site recently presented storytelling guru David Crabb’s simple five-beat plan to turn any meandering series of events into a…

Research: Performing a Ritual Before a Stressful Task Improves Performance

saying grace at bbq ritual

  From Harvard Business Review, Alison Wood Brooks discusses her research on how performing a ritual before a stressful task improves performance.  Alison writes: In a series of experiments, I investigated this question with Juliana Schroeder, Jane Risen, Francesca Gino, Adam Galinsky, Michael Norton, and Maurice Schweitzer. We tested whether pre-performance rituals can improve performance by reducing…

Seven forms of argument

arguments

    About 30 years ago, I took at course on securities law at Boston University School of Law.  I don’t remember the professor’s and remember very little about the course, one of the things that stuck with me over the years are the seven forms of argument. The professor said that there were seven…